Refund policy
No Returns / No Exchanges
All sales are final. We do not accept returns, exchanges, or refunds. Please review all product descriptions, photos, measurements, and item conditions carefully before completing your purchase.
All items sold by NEW NEW are authenticated pre-loved luxury pieces and may show signs of prior use as described in each listing. By completing a purchase, you acknowledge and accept the item’s condition as presented.
If you have any questions before purchasing, please contact us — we are happy to provide additional details, photos, or information.